Based on the information you provide to Heth Design (HD) in your free consultation, HD will create a stationery estimate . Once HD receives all relevant content or information for the project the design process will begin. All copy, photographs, and any other additional information required for the project will need to be submitted to HD via one of the following:
By email to hheth@hethdesign.com OR by mail (contact us for our mailing address)
HD will submit design proof(s) to you through the Heth Design website. The proofs will be posted online and a link will be emailed to you with the url where you can view the proofs. Changes to the design will be made based on the feedback you provide. All changes must be submitted in writing. Proofs should be proofed for design specifications as well as content (i.e. spelling, copy, etc.). Heth Design will then construct a final proof to be reviewed and given any final changes. After final changes, the client must click the "Approve" button that will appear on your proof page, verifying the proof is correct as shown and does not require further changes. Once we receive your final approval, we will place your stationery order for printing.
Changes requested after this point will result in further cost to the client.
Printed proofs may be requested for: $3.00/proof for Photo cards, $6.00/proof for Flat/Folded cards
There are three delivery options for your stationery:
The total design price/package is due upon agreement of services. Payment must be paid upon delivery unless there is a prior written payment agreement between all parties. Heth Design will accept personal checks, money orders/cashier's check and cash. No credit card payments are accepted at this time. A fee of $35 will be assessed for all returned checks. Payments may be held by HD for up to 10 days.
Printed proofs can be provided for a fee of $3.00/proof for Photo cards, $6.00/proof for Flat/Folded cards.
Reorders will be charged at the original price plus an additional fee of $15.00.
Due to customization, stationery items are non-refundable. All stationery items are carefully checked and reviewed for accuracy and quality before shipping or delivery. Heth Design is not responsible for any errors, typographical or otherwise, resulting from misprinted and incomplete content provided by the client. Mistakes overlooked by the client during the proof process do not render the product defective in any way. We will use information exactly as we receive it. Proofs should be thoroughly examined for design specifications as well as content (i.e. spelling, copy, etc.).
Heth Design LLC reserves the right to accept or reject any project for any reason at any time without any liability or obligation whatsoever, to any individual and/or entity seeking to purchase its products and/or services. Furthermore, HD reserves the right to use its designs for advertising and promotional purposes.