Frequently Asked Questions

If you do not find the answer to your question, please contact us and we'll be happy to provide one!

When should I send out baby announcements?  top
We recommend sending your baby announcements as close to the birth date as possible. Having everything planned and prepared, such as addressing the envelopes and buying stamps beforehand, will make it easier for you to get out the announcements soon after the birth of your new baby. Six months is probably the longest you should wait before sending them out.
Who should I send baby announcements to?  top
Any family and friends who you think would want to share in the joy and celebration of the birth of your new baby.
What do I include in my baby announcements?  top
Typical birth announcements include the baby's full name and birth details including the date, time, weight and length, and even place of birth can be added. It is also a nice touch to introduce the baby with a short quote or phrase ("We are happy to announce", "Our bundle of joy has arrived"), or even the meaning behind the baby's name, and include the parents' names as well as any siblings to the baby.
Can I do a phone consultation?  top
Definitely! We prefer it. We know how busy life is these days and the last thing we want to do is add stress to your already busy schedule. We are happy to do a phone consultation with you where we gather information from you. We often ask you to email us any samples or ideas you have in mind that you might otherwise bring to an in-person consultation so we know what direction to go in the designing process. When you contact us let us know you are interested in a phone consultation. Be sure to provide your phone number and the best time for us to reach you.
If I have an image, photo, or graphic can you incorporate it into the design? top
Yes, we can incorporate photos and images into most designs as long as they are in the proper file format and the images are at a high enough resolution to maintain the print quality (preferrably 300dpi). Additional charges may apply to images that need retouching, enhancing or other graphic design work.

Copyright images will not be reproduced without written permission.

How can I see the samples you create for me?  top
We will post all design proofs online and send you an email with a specific link where you can view your proofs. We have had so many clients comment how easy and preferred it was to be able to view their proofs online at any time. And any changes required to the proofs are uploaded almost instantly for your review. If desired, printed proofs may be requested for $3.00/proof for Photo cards, $6.00/proof for Flat/Folded cards.
What are the differences between the Glossy, Art, Linen and Iridescent papers?  top
The Glossy paper is similar to a greeting card you might find in a store - smooth, seamless, slight shine. Art paper is a more natural fibered paper with a slight watercolor-like texture. Linen paper offers a nice elegant linen textured surface. The Iridescent paper has a metallic pearlized shimmer and has a soft candlelight coloring. For certain stationery designs we might suggest or recommend a particular paper to get the best print quality and overall look.
If I already have an idea in mind can you work with that?  top
Yes, we love it when you have something in mind and we get to breathe life into the idea. We work really hard to create exactly what you envision and your ideas are always encouraged.
What if I have no idea what I want my stationery to look like?  top
No problem! We get this a lot. Clients come to us and say "I need a green and lavender invitation but other than that I have no ideas". We have had clients simply bring us a photo of the nursery bedding and we take it and run with it, creating something that coordinates with items they've already shown us they like. We are always excited to design any chance we get, so come to us with or without ideas and we can help!
Can I buy one of the stationery designs I see on your website?  top
Definitely! If you see a design on our website that you like, just let us know. We can take any of our designs and alter them for your specific needs. Even if you see a Thank You card that you love but are looking for an announcement, we can do that. This option may also allow us to waive the $25 design fee, depending on the number of changes needed or requested.
Do I need to include a handwritten message with each birth announcement? top
No, this is not a requirement at all. People understand that new moms (and even dads) are busier and more tired than ever with a new little one around the house, so there is no need to include a handwritten note with each announcement. If you have certain family members or close friends who you want to write a brief note to that is entirely up to you.
Can I change my order?  top
Yes and No. This is a more complicated question because it depends on the time frame in which the change is requested and what the change is. Generally, we can accommodate most changes without any problem so don't hesitate to ask but if we have already placed the order, the change(s) could result in an additional cost.
Can you do envelope addressing (return address, to address)?  top
Yes, we are happy to offer envelope printing in a wide variety of fonts. Return address printing is available for $.50/envelope. Address printing is offered at $1.00/envelope. Address information will need to be submitted to us electronically in Excel spreadsheet format. Please note that we may not be able to print on all envelopes/sizes.
Do I need to bring anything to the initial consultation?  top
We do not require you to bring anything specific to a consultation except you! However, whenever we meet with a new client, we like to ask them to bring any pictures or samples they might have that will show us their style, their likes and dislikes, their nursery colors, etc. Magazine pictures, fabric and color swatches, photos, other stationery you like are great things to bring.
Do you assemble the stationery, if required, or will I have to put everything together?  top
If your stationery design requires assembly (i.e. ribbon, folding), we do it all. You receive your stationery as a finished product. We do not stuff envelopes unless requested (additional charge applies).
How long does it take to receive my order?  top
Once we receive a confirmation from you on the stationery design, you will usually receive your order within 14 days. However, we have been able to accommodate orders on a much smaller time frame, if necessary. There is a $35 fee for rush orders.
What forms of payment do you accept?  top
We accept cash, check or money order/cashiers check. We do not accept credit cards at this time. A $35 fee will be assessed for all returned checks. Checks may be held for up to 10 days.